Other Non Recurring Charges for ADSL, SDSL, iDSL, T-1, and Fractional T-1 Services
Installation Charge. This charge includes provisioning of PVC, installation of RJ45 Wall Jack, installation and configuration of CPE (if it is purchased from or qualified by Lightning Bolt), testing of the End User Circuit and up to fifteen (15) minutes of installation or repair of inside wiring from RJ45 Wall Jack to NID or for tracing or toning across phone closets between the RJ45 Wall Jack and the NID. (The Service Setup Charge does not include CPE or inside wiring beyond the first fifteen (15) minutes.)
$250.00 for the SDSL, and iDSL Packages
$500.00 for the T-1, and Fractional T-1 Packages
Field Technician Dispatch Charge. This charge is billed for the dispatch of a Field Technician to End User location to service non-Lightning Bolt service faults, Service upgrades and downgrades requiring the dispatch of a Field Technician. (The Field Technician Dispatch Charge does not include inside wire install or repair.)
$299.00
Extra Time Charge. This charge is billed for each whole or partial fifteen (15) minute increment Field Technician is at the End User premises during a Service Setup (other than the time included as part of the Service Setup Charge) or Field Technician dispatch during which Field Technician provides services that include: installation or repair of inside wiring from RJ45 Wall Jack to NID or for tracing or toning across phone closets between the RJ45 Wall Jack and the NID; troubleshooting and/or repair of CPE, CPE configurations, or service setups. (These time charges are not included as part of the Service Setup or Field Technician Dispatch Charges.)
$30.00
Cancellation Charge. This charge is billed for each End User Circuit order that is cancelled more than five (5) full business days after the acceptance of the order and prior to completion of service setup by Lightning Bolt.
$400.00
End User Switch Charge. This charge is billed on each End User Circuit that Lightning Bolt switches from another qualifying DSL provider over to our network that does not involve the dispatch of a Covad Field Technician.
ADSL $75.00
SDSL, IDSL $150.00
Missed Appointment Charge. This charge is billed when the Field Technician arrives at the End User premises and does not have full access to complete the installation of the End User Circuit, e.g., End User no-show, Lightning Bolt Field
Technicians lack of access to the network interface device, or End User request for installation rescheduling or cancellation with less than one (1) full business day advance notice.
$149.00
ADSL Installation
Self-Installation includes: